Privacy Policy
Alexandre de Paris Salon & Spa
Privacy Policy
At Alexandre de Paris Beauty Salon & Spa (“we,” “us,” or “our”), we are committed to protecting the privacy of our guests while delivering a seamless and elevated client experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, including information related to text messaging communications. By subscribing to our text messaging service, you consent to the practices described in this policy.
Information We Collect
We may collect the following information:
Personal Information
• Name
• Email address
• Phone number
• Billing and payment details
• Appointment and service history
SMS & Messaging Information
• Mobile phone number
• Message content sent to and received from us
• Opt-in and consent records related to SMS communications
Non-Personal Information
• IP address
• Browser and device information
• Website usage and interaction data
How We Use Your Information
Your information is used to support a refined and personalized experience, including:
• Booking and managing appointments
• Processing transactions securely
• Sending appointment confirmations and updates
• Providing customer support and service follow-up
• Delivering promotional offers or communications (with consent)
• Enhancing our services, website, and overall client experience
• Ensuring compliance with applicable laws and regulations
SMS & Two-Way Communication
By providing your phone number and opting in, you consent to receive text messages from Alexandre de Paris Beauty Salon & Spa. These communications may include:
• Appointment confirmations and reminders
• Service-related messages and follow-ups
• Responses to inquiries (two-way messaging)
• Promotional offers, events, or updates where consent is provided
Message frequency may vary depending on your interaction with us. Message and data rates may apply depending on your mobile carrier.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party providers solely to operate our business and deliver services, including:
• Payment processors
• Booking and salon management systems, including Meevo
• Communication and messaging platforms
• Marketing and email service providers
All third parties are required to maintain the confidentiality and security of your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Data Security
We implement reasonable and appropriate safeguards to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
Your information may be stored using secure, cloud-based systems accessible only to authorized personnel. We never store your payment methods on our website.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may disable cookies through your browser settings at any time.
Your Privacy Rights
You may have the right to:
• Request access to your personal information
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
To exercise these rights, please contact us directly.
Opting Out
You may opt out of receiving SMS communications at any time by replying STOP to any message received from us. Once you opt out, you will no longer receive text communications from us.
For assistance, reply HELP or contact us directly using the information below.
Please note that opting out of certain messages may impact our ability to provide appointment-related communications.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes may be communicated via text message, email, or by posting an updated notice on our website.
Contact Information
If you have any questions, concerns, or requests related to your personal information, please contact us at:
Alexandre de Paris Beauty Salon & Spa
12751 Federal Systems Park Dr.
Fairfax, Virginia 22033
703-222-7661
orders@alexandredeparis.com
SMS Terms of Service
Program Description
By subscribing, you agree to receive recurring automated promotional and personalized text messages from Alexandre de Paris Beauty Salon & Spa, including:
• Appointment reminders and confirmations
• Service updates and follow-ups
• Promotional offers and salon announcements
• Customer care and support communications
Opt Out
You may cancel the SMS service at any time by replying STOP to any message received from us.
Help
For assistance, reply HELP or contact us at:
703-222-7661
orders@alexandredeparis.com
Cost & Frequency
Message and data rates may apply. Message frequency varies based on your interaction with Alexandre de Paris Beauty Salon & Spa.
Privacy
Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.