Alexandre de Paris Salon & Spa
Privacy Policy

At Alexandre de Paris Beauty Salon & Spa, we are committed to protecting your privacy while delivering a seamless, elevated client experience. This policy outlines how we collect, use, and safeguard your information, including communications via text messaging.

Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Billing and payment details
• Appointment and service history

Non-Personal Information

• IP address
• Browser and device information
• Website usage and interaction data

How We Use Your Information

Your information is used to support a refined and personalized experience, including:
• Booking and managing appointments
• Processing transactions securely
• Sending appointment confirmations and updates
• Providing customer support and service follow-up
• Delivering promotional offers or communications (with consent)
• Enhancing our services, website, and overall client experience

SMS & Two-Way Communication

By providing your phone number and opting in, you consent to receive text messages from Alexandre de Paris Beauty Salon & Spa. These communications may include:
• Appointment confirmations and reminders
• Service-related messages and follow-ups
• Responses to inquiries (two-way messaging)
• Promotional offers, events, or updates (where consent is provided)

Message Frequency: Message frequency may vary based on your interaction with us.
Rates: Message and data rates may apply depending on your mobile carrier.

Opt-In & Opt-Out Rights

You may opt out of receiving SMS communications at any time by replying STOP to any message received.
For assistance, you may reply HELP or contact us directly using the information below.
Please note that opting out of certain messages may impact our ability to provide appointment-related communications.

Sharing of Information

We do not sell or rent your personal information.
We may share information with trusted third-party providers solely to operate our business and deliver services, including:
• Payment processors
• Booking and salon management systems (including Meevo)
• Communication and messaging platforms
• Marketing and email service providers
All third parties are required to maintain the confidentiality and security of your information.

Data Security

We implement appropriate safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Your information may be stored using secure, cloud-based systems accessible only to authorized personnel. We never store your payment methods on our website.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may disable cookies through your browser settings at any time.

Your Privacy Rights

You may have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, please contact us directly.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact us:
Alexandre de Paris Beauty Salon & Spa
12751 Federal Systems Park Dr. Fairfax, Virginia 22033
703-222-7661
orders@alexandredeparis.com